Q: Can you customize the product design based on our site conditions and technical requirements?
A: Yes. Our technical team provides customized design solutions based on your site conditions, medium parameters, and performance requirements, including compressor selection calculations and steam turbine flow path optimization.
Q: How do you ensure product quality? What testing equipment and inspection processes do you have?
A: We have a fully equipped quality testing center, including a high-speed dynamic balancer (15,000 rpm),steam turbine type test bench,generator type test bench, German direct-reading spectrometer, CMM, etc. All products undergo strict inspection before delivery.
Q: What does your after-sales service include? Do you provide on-site installation, commissioning, and training?
A: We offer full-process services covering installation, commissioning, training, preventive maintenance and troubleshooting. Our after-sales team delivers prompt response and can arrange on-site engineer visits upon request.
Q: Is spare parts supply timely after the equipment is put into operation? How long can you supply spare parts?
A: Our company has a complete spare parts supply chain, and we provide lifetime service for spare parts.
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